Getting started
Getting started is easy. Here you’ll find information about creating a WebEx account and setting up your computer.
How to create an account
Creating an account in WebEx will be very easy. Login with your OASIS credentials at curtin.webex.com (if you’re using your work computer it may pre-fill these automatically) and an account will be automatically created for you.
If you’re wanting to use this with Outlook (much easier to use this way), you will need to download the WebEx ‘Productivity Tools’ which is available in Install Applications on your Curtin computer. If you are not on your Curtin computer, you can download Productivity Tools here Meeting Centre -> Support -> Downloads again sign in with your OASIS credentials and the following settings:
Once this is installed (you may need to restart Outlook or your computer), you should have some extra buttons available in Outlook which will enable you to schedule WebEx meetings through Outlook. When you are creating a meeting in Outlook, select ‘Add WebEx Meeting’ and it will create the WebEx meeting and send the meeting information to everyone who is invited.
To allow people to schedule meetings on your behalf, go to My WebEx -> Preferences -> Scheduling Options -> Scheduling Permission
Enter their email address and click ‘Save‘. They can then schedule meetings for you provided they have access to your Outlook calendar.
How to set up your computer
If you are running or joining a WebEx session on your computer, CITS recommends you follow these instructions to ensure your computer is compatible with WebEx and set up correctly.
Recommended Operating Systems
- Windows – Windows 7, 8, 8.1 or 10
- Mac OS X – 10.7 or higher
- Linux – There are currently known issues using WebEx with Linux and it is not supported for Personal Rooms
- Android – Android 4.0.3 or higher
- iOS – iOS 8.0 or higher
- Windows Phone – Windows Phone 8, 8.1 or Windows 10
- Blackberry – Blackberry 10 OS
Recommended Browsers
- Internet Explorer – ver. 7 or higher
- Microsoft Edge – ver. 20.10240 or higher (no plugin available to download in Edge, however a temporary application can be used each time)
- Google Chrome – Latest version (due to recent updates, Chrome may not be compatible depending on the version installed and therefore is not recommended by CITS)
- Mozilla Firefox – Latest version 32-bit only
- Safari – ver. 5 or higher
To use WebEx, you must have a microphone and webcam connected to your computer. If you do not have one, please purchase one through the CITS ICT Procurement portal: ictprocurement.curtin.edu.au
CITS recommends the following devices:
- Logitech C270 HD Pro Webcam
- Jabra BIZ 2300 Mono USB UC Headset (USB Wired)
- Logitech h800 Wireless Headset (USB Wireless and Bluetooth)
- Jabra Motion UC Headset (USB Wireless and Bluetooth)
For more information on these devices, their functionality and what software/devices they are compatible with, please see the ICT Procurement website.